Specialist – Inbound Messaging – Customer Management (Pune)
We're searching for a dedicated and motivated Specialist to join our vibrant Customer Services team in Pune. In this role, you will be the first point of interaction for our valued customers via inbound support. Your primary responsibility will be to provide outstanding customer service by addressing their inquiries in a timely and effective manner. You will also play a crucial role in analyzing customer needs and delivering recommendations to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and accurate responses to customer inquiries via inbound chat platforms.
- Addressing customer issues with empathy and speed.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Partnering with other departments to ensure smooth customer service operations.
If you are a service-oriented with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Kickstart Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a passionate individual with a talent for customer service? Do you thrive in a buoyant environment where you can make a difference? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the first point of contact for our valued customers, providing them with timely support via live chat. You'll resolve a range of customer inquiries, ensuring their delight.
- Develop your customer service expertise.
- Collaborate with a talented team of professionals.
- Hone valuable experience in the customer support industry.
If you are excited to grow your career, we encourage you to apply today!
Technical Advisor: Inbound Chat at Eclerx Pune
Are you a dedicated communicator with a knack for resolving customer issues? Do you thrive in a fast-paced environment and enjoy helping people? Then explore this exciting opportunity as an Inbound Chat Specialist get more info at Eclerx Pune!
At Eclerx, we are dedicated to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of interaction for our valued customers, supporting them with their concerns through live chat.
- Tasks include:
- Proactively interacting with customers via live chat
- Providing prompt and effective solutions to customer inquiries
- Updating a positive and professional demeanor at all times
- Working with other teams to provide seamless customer service
If you are a team player with excellent communication skills, and a firm work ethic, we encourage you to consider! This is an amazing opportunity to grow your career in customer service while contributing in a fast-paced company.
Eclerx is Hiring Inbound Chat Analysts for Customer Operations Team
Are you a client-oriented individual with exceptional communication skills? Eclerx is now hiring Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of BPO solutions, and we're committed to exceeding expectations in customer experiences.
As an Inbound Chat Analyst, you will be the primary point of communication for our customers via live chat. You will resolve inquiries in a timely and efficient manner, while maintaining a professional and respectful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are committed to providing exceptional customer service and thrive in a fast-paced environment, we encourage you to apply today!
Jumpstart Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a driven individual with a love of customer service? Do you excel in a fast-paced environment? Then this is the ideal opportunity for you! Eclerx is currently recruiting talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first person for our customers, providing timely and helpful support via live chat. You'll be responsible for handling customer inquiries, fixing issues, and ensuring a positive journey.
We offer a collaborative work environment with opportunities for development. If you are ready to make a contribution, we encourage you to apply!
Elevate Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a dedicated individual with a keen eye for detail and a commitment to offer exceptional customer service? Eclerx Pune is seeking an Inbound Chat Analyst to join our dynamic team!
In this vital role, you will be the initial point of contact for our cherished customers. You will address their concerns in a prompt and friendly manner. Your customer service skills will be critical in building positive customer relationships.
At Eclerx Pune, we aim to create a inclusive work environment where you can grow both personally and professionally. We offer rewarding compensation and benefits packages, as well as possibilities for skill advancement.
- If you are a driven individual with a powerful work ethic and a true desire to make a significant impact, we encourage you to apply!